Terms of Service

Payment

Full payment must be received no later than 6 weeks before the wedding date. Payment can be made by bank transfer to the details provided in your booking confirmation.

Booking Fee

A 25% booking fee deposit of the total amount is required to reserve the wedding date and table design. This will be subtracted from the final bill. The booking fee is non-refundable. Payment can be made by bank transfer to the details provided in your booking confirmation.

Changes to Tablescape

If you would like to change any colors or design elements for your tablescape, we require a minimum of 4 months’ notice.

We may not have enough products to change your design as the products agreed upon on booking will be reserved for your wedding weekend. We may have alternative designs booked out for another event.

Cancellation

Cancellation of Our Table services must be notified as soon as reasonably possible.

Any deposit paid will be retained regardless of the circumstances of the cancellation. As stated we must receive full payment no later than 6 weeks before your wedding.

If you cancel your wedding within the below period and after we have received payment from you, we will be unable to offer a refund and will retain the full amount. Please see below for the corresponding timelines and refund amounts:

9 months or more before the wedding: Deposit retained, no further payment required.
2 - 9 months before the wedding: Deposit retained, admin fee of £200 required to pay.
2 months before the wedding: Deposit retained, full final amount required to pay.

The amount required is determined by any money spent on buying props, designing stationery, and organising for the wedding as well as loss of income for holding the date.

Covid Postponements

We are sympathetic to the unpredictable nature of covid. If covid restrictions come into place that affect your wedding date we are happy to postpone to a later date if enough notice is given for no additional charge. If menus and place-cards have been printed and there are changes to your guests and menu options for the next date, there will be a charge for additional printing. If we are not available on your new date we are liable to keep your deposit.

Delivery and Set up

A change to the original delivery location may require additional payment to account for extra time/distance. Delivery and set up will be made by Our Table.

The wedding tablescape and design will be delivered or set up at a time prior agreed between Our Table and you. If for any reason we are not able to meet the delivery or set up time, the couple will be notified as soon as feasibly possible.

Tablescape Prop Hire

Any props hired must be returned in the same condition as supplied. Any breakages/damages must be paid for in full.

You will be charged at cost price depending on the product for breakages and not the rental price. This is essential so we do not lose money and can replace the items as soon as possible for future bookings.

Payment for breakages/damages must be paid within 2 weeks after the wedding date.

We will provide a detailed document with the condition of all props and will check each item on its return.

Security Deposit

We require a £200 security deposit to be paid 1 week before the date of the wedding. This will be paid back to you 1 week after your wedding if no breakages occur.

Cleaning Fee

Cutlery will need to be returned clean. If this is not possible we can arrange the cleaning for an additional fee.

All linen hire will come with an additional cleaning fee.

Damages

The tablescape design will be set up by a stylist at the venue. Our Table does not accept responsibility for any damages to tablescape props after the initial setup. A signature will be required at the venue and on collection to confirm the condition of the props.

Changes to Terms and Conditions

Our Table reserves the right to update Terms and Conditions.